At Aurastyles, managed by Futurefinds Innovations Private Limited, we are committed to providing a smooth and hassle-free shopping experience for all our customers. In this policy, the terms we, us, and our refer to Futurefinds Innovations Private Limited, while you, your, or user refer to our valued customers. By purchasing from our website, you agree to the terms described in this Return and Refund Policy. The guidelines below are designed to help you return items efficiently and receive your refund quickly.
To be eligible for a return, products must be unused, unwashed, and in their original condition, including all tags, labels, and packaging. Items that have been worn, washed, or altered in any way cannot be returned. Return requests must be submitted within 48 hours of delivery. Products that do not meet these requirements will not be accepted for return.
To start a return, please email our customer support team at futurefindsinnovationspvtltd6@gmail.com with your Order ID and the reason for the return. If the item is damaged, defective, or incorrect, include clear photos showing the issue to help us process your request quickly. Once your return request is approved, we will provide step-by-step instructions on how to send the item back. Returns that do not meet our guidelines may be refused.
After receiving your returned item, our team will inspect it to ensure it meets the return conditions. You will be notified if your refund is approved or rejected. Approved refunds will be processed to your original payment method within 5 to 7 business days. A confirmation email will be sent once the refund is completed.
Partial Refund Guidelines
If an item partially meets the return criteria, such as minor damage or missing packaging, we may offer a partial refund at our discretion.
If you receive a product that is damaged, defective, or not as ordered, please submit a return request within 48 hours of delivery. Include clear photos or videos of the issue in your email to help us resolve the problem quickly.
For any questions or support related to returns or refunds, please contact our customer support team at:
futurefindsinnovationspvtltd6@gmail.com